Printheadreplace provides quality management, co-ordination, manufacture and installation services throughout the Indonesia and sometimes abroad. The Company has developed its expertise since its establishment and its aim is to achieve a high standard of construction and service to its customers. It is the policy of Printheadreplace to provide the customer with goods and services to the agreed requirement in accordance with the details and price. The Directors, Management and Staff are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001. Our Quality Policy is defined and strongly driven by the following management principles and behaviors: Build a mutually profitable relationshi